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NATURAL PRODUCTS MADE USING PURE ESSENTIAL OILS, HELPING BUSY MINDS FIND CALM AND BALANCE

Returns Policy

Ela Candles and Skincare

RETURNS

We hope that you will be very happy with your order from Elä. 

However, if you want to return any of it we will refund you for any items you return to us in an unused and resalable condition within 28 days of receipt. Returns received outside of this 28 day period will not be refunded but will be sent a credit note to spend on our website. 

If sealed items are returned to us and it is clear that the tamper seal has been removed or broken, with the exception of candles, we cannot refund you for reasons of health and hygiene.  If these items were damaged or faulty when delivered to you or have been incorrectly delivered please let us know. 

Returned items must be unused and in their original packaging.